Everyone thinks in different ways, so there will always be personality clashes. It is a fact of life. However, the number one way to avoid, or lessen, management problems is effective communication. Lack of communication causes a good percentage of the problems in organizations. It leads to frustration, irritation, and stress. Effective communication will get everyone on board and make them feel like they are part of the team.
Change how you ask questions. That is one thing you can do right now to become a better leader. Questions are the lifeblood of coaches. Specific, thought-provoking questions propel a conversation.
This article in Inc. Magazine talks about the one question to stop asking employees. What I like about the article, however, is that it offers substitute questions at the end of the article. It is well worth reading.
There have been many studies on how our brain works, and how we remember. Most of those studies agree that we remember, on average, less than 20% of what we hear, but almost 70% of what we write. In this Inc. Magazine article, Tony Robbins says that writing something down will not help your memory, but will help your commitment to getting something done. And the commitment to persevere is a core value of success.
Throughout my life I have worked for many different companies and in many different industries. Effective communication has been one of the most lacking skills in leadership. This article from Inc. Magazine that has a letter from Elon Musk is a great way to better communicate in an organization.
The entrepreneurial lifestyle is very alluring. Making your own schedule, hand-picking your clients and determining your own rates sounds very enticing. The ability to get up whenever you want, enjoy a cup of coffee or tea, and not have to worry about the grinding commute is almost too tempting to pass up, not to mention deciding to go on vacation whenever you want.
But being a true entrepreneur means deciding not to do many of those things. In fact, being an entrepreneur, on average, is more grueling than working as an employee, and the employee lifestyle can teach entrepreneurs 5 much needed skills
1. Setting a schedule: The phrase “the early bird catches the worm” may have its origin in the 1600’s, but it is still true today. Most companies have set schedules for their employees. The standard is still an 8-hour work day. And, while part of the dream of being an entrepreneur is being able to rise and shine at the crack of noon, most successful self-employed people have a set schedule that they keep on a daily basis. Even artistic entrepreneurs, like Stephen King, have a schedule. He used to write 10 pages a day, no matter how long it took, every single day, even on holidays.
2. Customer Service: These days, it is very easy to return an item to a store that you do not like, sometimes even if you have already used it. Large company owners know that brand loyalty is non-existent these days, so in the 80’s a new slogan began to catch on. “The customer is always right” has been the bane of many salespersons’ existence for the last 30+ years. However, this saying does not mean that you have to bow down to an unruly client. Being an entrepreneur means you can pick and choose your clients. But, once you have decided to work with a client, it is part of your job to make them happy; and that may mean going above and beyond what you agreed to do. In fact, it is possible that doing more than what was agreed to is part of being a true entrepreneur.
3. Commitment: Think of this word, and associate it with a handyman, painter, web designer, or other service related business and you will probably think the two don’t go together. Unfortunately, that is sometimes true. But that is why commitment is so important. I know a web design company that gives a discount to every client that comes to them with a half-done web site where the designer disappeared. This company does no marketing because they are already too busy just from word-of-mouth. Keeping your commitments will help you stand out from the pack.
4. Getting Paid: How long would you work for a company if they stopped paying you? Getting a steady paycheck is probably the number one reason most people work for someone else. But entrepreneurs seem to relish in not getting paid. It has been reported that neither Bill Gates nor Jeff Bezos took a single paycheck from their respective companies the first few years they were in business. But, in general, that is a recipe for disaster. Pay yourself first. It’s your company, and you need to feel good about working in it. Give yourself a paycheck and, if you have to, loan some of it back to your company.
5. Job Hunting: There are very few people that stay with the same company their entire lives anymore. That is partly because pensions are gone and retirement pay is unheard of anymore. But it is also partly because there are many more companies than there used to be. In mentoring, I tell younger generations to work as hard and as smart as they can because people are watching them. If their boss won’t give them a raise, someone else will offer them a better job. And entrepreneurs need to keep this in mind. Not for your employees, but for you. If your business isn’t paying enough, it might be time to look at an exit strategy. Maybe your product or service isn’t as popular as you thought it would be. Or possibly working for yourself is harder than you thought. Whatever the reason may be, you don’t have to go down with the ship. And the advantage is that now you have the experience of running a small business. Whether or not it was successful, the experience is one that has many advantages.
What’s stopping you from making 2017 the most successful year you have ever had?
What is stopping you from making this year the most successful year you have ever had? I’m not just talking about money, I’m talking about the way you feel, the way that you look at yourself.
So what’s stopping you? Do you need to create a new vision? Perhaps you need to figure out a new mission statement. Maybe you would like solidify your core values, or even define exactly why you are doing what you are doing. Why is the core of everything you do. If you don’t know why, keeping passion and commitment becomes much more difficult during the day-to-day grind.
But what if it’s something else? Have you heard about visions and missions and strategies many times before, but you still have never actually done one? Is there something inside that is stopping you from being more successful than you are? Is there a fear? Possibly a fear of failure, or even a fear of success? Both of those are very real concerns. If that is the case, please contact me. I would be happy to talk to you more about it.
Welcome to the Success Planning series of #Webishops (Webinar / Workshops). This series is five Webishops, and each Webishop has a secret in it. Some are being told during the Webishop, and some you get to figure out. But each Webishop has a secret that you don’t normally get told about each subject. For instance, your strategic vision statement should have an end date. A strategic vision, be it a family vision, business vision, team vision, should have a date it is to be accomplished by.
And, of course, the Webishops start with Why. Why are you doing what you are doing? This Webishop is out now. And, depending on when you are reading this, the next four Webishops in this series will be released approximately one month apart. www.webhshops.com is the only place you will be able to find these videos for up to 90 days after they are published. After 90 days they will be released into the wilds of YouTube, but for the first 90 days, only people that go to www.webishops.com will be able to watch them.
What is planning for success? What does your bright future look like? Why does it look like that? What needs to happen to make it a reality? And When will it happen? That is exactly what these Success Planning Webishops are about; they are about planning for your success, whether your success is determined by having more money, being happier, having more free time; whether your success is business, personal, family, team, organization, that doesn’t matter. This series of Success Planning Webishops can work with any of that.
I am hoping that these Webishops will help you be more successful than you ever have in the past.
Here are the five Success Planning Webishops:
What is your Sizzle? Why do you do what you do? What are you passionate about? What gets your brain going? What gets you up in the morning? If you don’t know exactly what that is, it’s very important to figure it out.
What do you believe? What are your core values? Are they written down? Do you use them when making tough decisions?
What does your amazing tomorrow look like? What is your vision for the future? Is it strategic and compelling?
What do you do? What is your mission? Is the old style of mission statement right for you, or do you want to try a Twenty-First century variation?
How are you going to get there? What is your strategy? Is it mapped out? Are you looking for obstacles before you hit them?
Each Webishop will not be available on YouTube for up to 90 days after they are available on Webishops.com. Be among the first to implement the new ideas you will get from them.
But if what I said in the beginning caught your attention, if you really are wondering if there is something internal stopping you, and you are not sure what it is, and you need to break through it, you need to get unstuck, contact me. I am doing these Webishops because I am a professional, certified business and life coach. I am giving you the tools you need to accomplish each subject, but I am here if you need more help. Together, we will schedule a free, no cost and no obligation, strategy session so we can see if we are a good fit.
There is one thing that parents, from generation to generation, are getting worse at teaching their kids. I am guilty of this, and my parents were guilty of this as well. I’m not sure when it started, but it is a trend that needs to stop before it ruins the world.
We are guilty of not teaching our children patience.
But patience is desperately needed. Meaningful relationships cannot be cultivated without patience. Long term job satisfaction cannot be had without patience.
This is something leaders can really run with, if they choose to do so. Teaching other patience is something that can be done at any level.
The people that survived the Great Depression remember when getting a biscuit was a good day. They remember a time when 3 meals a day was a memory. They remember having a set clothes without holes or patches (those were generally the work or looking for work clothes, all other clothes had holes or patches). Can you imagine that? I cannot. I have different dressers for work clothes and “working around the house” clothes, and I’m a guy.
Those people were the “Silent Generation.” They knew a time when the word “luxury” had no meaning. And they determined that their children, the “Baby Boomers” would want for nothing. That their children would never know hunger and strife.
And the Baby Boomers learned this lesson well. This was the first generation where it was common for both parents to work. More income meant more unnecessary items could be purchased. This was also the generation that coined terms such as “latch-key kids” (the parents were not home when the kids got out of school, so the kids had their own key). The children of the Baby Boomers, now called “Gen-X,” wanted for nothing, except time with their parents. The only things these children did not have were the things money could not buy.
I remember living in a house with a big underground pool in the back yard. My parents had motorcycles, my father had a riding lawn mower, we had a pool table in the garage; and I remember my father coming home every night, plopping down in his chair, and being too tired to spend much time with my sister and I.
But the Gen-Xers lik their toys, and learned that toys equaled fun. Life is grand as long as you have enough toys, which is why the average “Millennial,” the children of the Gen-Xers, had a cell phone by the age of 8, and why “Gen-Z,” the children of Millennials, grow up reading and playing games on a tablet.
What we are getting worse at teaching is patience. Children get trophies for showing up. They are told things like “no child left behind;” which does not mean that all children will have the skills to graduate but that they will get a degree whether they deserve it or not.
Patience is more than a virtue. Patience is needed to develop meaningful relationships. It is needed to learn and grow at a job, where showing up does not get you a trophy or a raise. We have children so used to being congratulated for showing up that they are demanding a higher minimum wage because they got to work on time most days. Minimum wage was never meant to be a livable wage; minimum wage was supposed to be a tease, something to show people that, if they worked hard, they could get even more of that fun paper.
This is a generational problem, and one that can be changed, but it will take one thing to change it: Patience. We need to learn more patience. It may take as many generations to change this as it took to start it, but if we don’t change, if we don’t learn to be much more patient, the world as we know it will cease to exist.
The best way to influence a leader is to find out what factors are already influencing them.
This sounds difficult on the surface, but it is not as tough as it seems. Here are some strategies:
What is their frame? How are they feeling? What factors are going on that may be influencing how they are thinking and feeling? Could these factors be making them happy, sad, depressed, etc.?
Where is their focus? What are they thinking about now? What is consuming their thoughts? Social media is a great way to determine this. What are they posting about?
What can you do to help them change (or enhance, if their focus is on good things) their frame and focus? Do you have possible solutions for their problems? Is there a way you can be there for them? Can you help them get to the next level?
Influencing a leader is about helping them with their problems and promoting their successes.
There is an old saying: “Nobody cares how much you know until they know how much you care.” -Theodore Roosevelt.
Zig Ziglar said that you can get everything you want out of life if you help enough other people get what they want.